MPX Connect is a business consultancy working with hospitality groups, multi-site facilities operators, and technology businesses out of Johannesburg. We get close enough to how an operation actually runs to see where it's quietly coming apart, then help fix the cause, not the symptom.
For hospitality groups and multi-site facilities operators, we find where standards break down between head office and the floor, and fix the systemic cause rather than the symptom in front of you.
A four-phase engagement, maturity assessment, roadmap, partner curation, and a value review, delivered with our execution partners so the business doesn't stall on implementation.
Once we know what an operation actually needs, whether that's technology, delivery capacity, or capital, we draw on our network across hospitality, facilities, and technology to bring in the right one.
Before we propose anything, we get specific about how the operation actually runs day to day, not how the org chart or the reporting says it runs.
We connect head office standards to what's happening on site, so the fix holds at the counter, on the floor, or in the field, not just on a slide.
When outside expertise or delivery is needed, we bring in people we've vetted ourselves. We'd rather bring in one good partner than three with a pitch deck.
We check that the fix actually held, weeks and months later, because a consultant who disappears after the recommendation hasn't actually solved anything.
"We didn't want to be another consultancy with a deck full of frameworks and no idea what actually happens on a Tuesday night service or a Wednesday morning site inspection. We stay close enough to the operation to know what's actually true." Michael Paxinos, Founder
For a specific operation or site: we get in, see how it actually runs, and come back with exactly where it's breaking down and what to do about it.
We stay embedded through the fix, not just the diagnosis, checking in as standards roll out across sites and holding the plan accountable until it sticks.
Michael runs MPX Connect the way he believes consulting should actually work: close enough to an operation to see what's actually happening, not just what the reporting says. Years spent operating inside fast moving hospitality, facilities, and technology businesses gave him a real feel for exactly where the gap between the plan and the execution tends to open up.
That combination, an operator's instinct and a consultant's discipline, is what MPX Connect is built on: hands-on work across hospitality, facilities management, and technology, and the network to bring in the right partner once the direction is clear.